The ID is usefulĪlso can do this : Please post into a reply : FARBAR A Minitoolbox logĭownload Minitoolbox from the below link. That being said I do read what is going on in MS Event Viewer off the start or from search : Find the date and time of the crash and provide all info using keyboard copy/paste commands. I do not read Crash Dumps, knowledge I do not have. Some people are not helping after I have answered a question, I am hoping others will join in. Thanks again for taking a look at my problem, I hope you have the best of luck figuring it out while I go through and try to disable as much as I can that she doesn't need. Post reset they appear to have found nothing unless I interpreted the information wrong. I've attempted my own troubleshooting such as running DISM and SFC, as well as the new diagnostics that were provided with the link to this forum.
(Plus it was a gift from a friend, I would of never bought it lol) My wife uses it for digital art and not much else.
The system is a Surface Pro so that information you got is accurate. Crashes seem to occur at random when using chrome with 1-3 tabs open and discord. The BSOD was DRIVER_VERIFIER_DMA_VIOLATION at first, and I'm not sure what the error code was after the reset since the wife was the one using the system at the time. Turn off anything in the Taskbar that is not needed that is initialized at boot.Įdited by Pkshadow, 12 October 2020 - 04:35 AM.Īs far as the issue details, so far I have tried running DISM and SFC both before and after reset the system. Go through your Start Menu and turn off/delete all live tiles, also get rid of shortcuts to read me files and any other thing that is not useful, leaving only shortcut's to start and uninstall and help. Suggest : go through every single setting in MS Settings and turn off what you do no use.
The 2nd will then check it self and update it self. The 1st goes up to Microsoft for new files if any are found to be corrupted. If you have not done so please do this to see if it fixes the issue : From the Keyboard press the Windows Key and the X Key and choose Command Prompt (Admin) then Copy/Paste -> : DISM /Online /Cleanup-Image /RestoreHealth command then Enterįor more information about this command please see : Īfter : please Open another Admin Command Prompt and please run Copy/Paste -> SFC /SCANNOW into the Dos window or Powershell and Enter. Need Model please, will usually find on the bottom of the case. Please provide information as to what it is as you Have it listed as a Desktop and it is a Surface Pro with i-5 1.10ghz with 7gig of ram which is not much to work with for a starter system nor advisable to spend money on it. Speccy has your system listed as : Computer type: Virtual as to that reason I have no idea why Speccy has done that.
Providing as much information as possible is always good such as what where you doing when BSOD, any new software or hardware, any issues prior !